Conservatives Think the Market Always Gets It Right. It Doesn't.

Bret Stephens
New York Times

Excerpt: On its face, there’s nothing necessarily political about the mantra that the customer is always right. It can buck up the patience of an exasperated shopkeeper dealing with a finicky patron or push complacent manufacturers to think harder about evolving consumer tastes. It fosters a service culture that, as visitors to the United States often remark, is notable for its niceness.

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